The Support Services Division is managed by a Lieutenant and staffed by 16 employees. The Lieutenant is responsible for a variety of functions, including but not limited to: Grant Management, Social Media, the Logistics and Maintenance of Departmental Equipment and Inventory, Fleet Management, Building Maintenance and any Infrastructure needs in support of the Police Department.  

This Section is also responsible for overseeing and administering the Texas Police Chief’s Recognition Program. The Kerrville Police Department has been “Recognized” since 2001, which means the agency meets or exceeds all of the identified Best Practices for Texas Law Enforcement Agencies. These Best Practices cover all aspects of law enforcement operations including use of force, protection of citizen rights, pursuits, property and evidence management, and patrol and investigative operations.

The Recognition Program assures both City Management and the citizens of Kerrville the Police Department is operating in a manner that reflects the current best practices of Law Enforcement.  It reduces both officer and agency risks. It provides citizens with reassurance and improves community cooperation – and leads to improved performances of the department.

The Support Services Division is divided into various support sections and programs:

• Communications
• Records
• Training and Recruiting
• Community Services/Projects
• School Resource Officer Program