MISSION:
Ensure a high quality of life through engagement with citizens and empowerment of employees.
VISION:
To provide economic opportunity that is fostered by a high quality of life.
KERRVILLE 2050 VISION STATEMENT:
Kerrville will be a vibrant, welcoming and inclusive community that:
• Respects and protects the natural environment that surrounds it;
• Seeks to attract economic growth and development;
• Provides opportunities for prosperity, personal enrichment and intellectual growth for people of all ages; and
• Does so while preserving the small-town charm, heritage, arts and culture of the community.
CORE VALUES:
• STANDARDS
The City will he held to higher standards in terms of integrity, productivity and quality of work.
• TONE
The City will demonstrate a citizen centric and team approach.
• EXPECTATIONS
The City will be innovative, data driven for evidence-based decision making, and accountable.
• PACE
The City will instill a sense of urgency for responding and delivering results.
THREE E’S:
• Engagement with Citizens: includes outreach, internal and external communication plans, transparency around sharing information, and business planning for each department with use of relative metrics and that align with community and city council goals and priorities.
• Economic opportunity for all: involves a holistic approach to economic development that leverages our strengths as a community, but also addresses our weakest links, and supports a long-range plan for how we fund city services and infrastructure.
• Empowerment of employees: we recognized that we will never have enough funding and technology will take us only so far, it is our employees that are the resource engine.
- They are the game changers.
- We must invest in training, leadership development and a parallel organization that empowers employees at all levels to initiate and implement efficiencies, reduce waste, and improve responsiveness.
- We will borrow best practices from the private sector like Lean Six Sigma and the Baldridge Framework to make sure continous improvement is disciplined and part of our culture.
MOTTO:
STEP Up to Make A Difference
